Bank Jobs

Branch Banker (MLO) Job in Naples, Florida – PNC Financial Services Group

PNC Financial Services Group is hiring a Branch Banker (MLO) for its branch located at 405 Fifth Avenue South, Suite 405a, Naples, FL 34102. This full-time banking role focuses on building strong customer relationships, deepening accounts, and delivering an exceptional client experience.

Role Overview

As a Branch Banker, you will grow the branch’s customer base through proactive sales and service activities. You will identify opportunities to improve financial wellbeing and position PNC products to meet customer needs. This position is essential in helping clients manage their finances while supporting the branch’s revenue goals.

Key Responsibilities

  • Engage clients in full financial conversations to discover and meet their banking needs.

  • Drive sales through outbound calling, service-to-sales interactions, teller engagements, and appointment setting.

  • Collaborate with ecosystem partners to expand customer relationships and increase share of wallet.

  • Provide education on PNC digital tools and resources to simplify customer transactions.

  • Monitor and manage risk by following PNC policies and procedures, ensuring compliance with PNC’s Enterprise Risk Management Framework.

  • Participate in branch operations, maintaining accuracy and efficiency.

Qualifications

  • Associate degree or equivalent experience is preferred, but no formal degree is required.

  • At least 3 years of related banking or sales experience is typically needed.

  • Strong skills in customer service, proactive sales, and problem solving.

  • Knowledge of banking products, retail lending, and digital banking tools.

  • Ability to manage multiple priorities and maintain effective communication.

Preferred Competencies

  • Accountability and client loyalty building.

  • Effective prospecting and understanding customer needs.

  • Comfort with digital platforms and leveraging technology in daily tasks.

Licenses and Background

  • Candidates must pass background checks in line with Consumer Financial Protection Bureau regulations.

  • This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA) and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).

  • PNC will not provide visa sponsorship or participate in STEM OPT for this role.

Benefits

PNC offers a competitive benefits package for full-time employees, including:

  • Health, dental, and vision insurance with a Health Savings Account feature.

  • 401(k) with company match and pension plan.

  • Paid time off, up to 11 paid holidays, and 15–25 vacation days based on career level.

  • Parental leave, adoption and surrogacy support, and back-up child/elder care.

  • Tuition reimbursement and educational assistance programs.

  • Life insurance and short/long-term disability coverage.

Full details are available on the PNC Total Rewards page.

Application Process

Qualified candidates should apply directly through PNC’s official careers page. Applicants needing accommodations can email AccommodationRequest@pnc.com or call 877-968-7762 for assistance.

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